Same day means something different in every trade
A bouquet, a bundle of court papers and a box of blood samples are three different jobs. We brief the courier differently for each, and set the rules once on your account.
Florists
Carried upright, water-safe liners, timed windows for weddings and funerals.
- Carried upright with water-safe boot liners as standard
- Timed windows for weddings, funerals and hotel deliveries
- Photograph at the door so you can see how it arrived
Corporate food and catering
Insulated boxes, lobby and meeting room drops, fifteen minute arrival windows.
- Insulated boxes and hot bags, kept flat in transit
- Fifteen minute arrival windows rather than a half day
- Lobby, post room or meeting room — specified per address
Fashion and retail
Try before you buy, same day returns collection, garment rails in the vans.
- Garment rails available in the vans for hanging stock
- Try-before-you-buy with the courier waiting at the door
- Same day returns collection on the reverse leg
Legal and document courier
Handed to a named person, sealed envelope protocol, court and registry deadlines.
- Handed to a named individual, with their name captured
- Sealed envelope protocol — never opened or re-packed in transit
- Court, registry and filing deadlines flagged on the job
Estate agents and keys
Key runs with photo proof, key safe deposits, out of hours viewings.
- Photographed at collection and again at handover
- Key safe deposits with the code supplied per job
- Out of hours runs for evening and weekend viewings
Pharmacy and healthcare
Cold chain boxes, patient addresses, never left unattended on a doorstep.
- Cold chain boxes where the item requires it
- No unattended delivery — ever, on any healthcare job
- Returned to the pharmacy if the patient is not in
IT and AV hardware
Anti-static handling, serial numbers captured at collection, data centre access notes.
- Serial numbers photographed and logged at collection
- Anti-static handling and padded carriage for bare components
- Data centre access, loading bay and goods lift notes on the job
Auto and motor parts
Trade counter to garage shuttles, heavy single items, the same loop every day.
- Heavy single items — exhausts, panels, batteries, glass in crates
- Scheduled daily loops between factor and workshops
- Trade counter collection with the order number as the reference
Aviation and AOG
Aircraft on ground. Parts to Heathrow, Gatwick, Stansted, Luton and Farnborough.
- Direct, dedicated vehicle — never consolidated with other work
- Courier name and mobile number given at allocation
- Airside and cargo-centre drops arranged with the handling agent
Construction and site deliveries
Plant parts, fixings and drawings to site, booked against a job number.
- Your job or cost code recorded against every booking
- Delivered to the gate with the name of whoever signed
- Heavy and awkward items priced on the van, not guessed
Exhibitions and events
Stand parts, print and samples into ExCeL, Olympia and the Business Design Centre.
- Booked against the venue window, hall and stand number
- Build-up, show days and breakdown, including early mornings
- Wait-and-return while a stand is checked, charged by the minute
Media, production and PR
Rushes, kit, samples and press drops across Soho and the studios.
- Drives and rushes carried by hand, never posted through a door
- Embargoed press drops held to a stated time, not delivered early
- Kit and lenses moved in a vehicle, not on a bike
Personal deliveries
The passport, the laptop charger, the thing you left at your mum's.
- No account and no sign-up — card or Apple Pay
- Share the tracking link with whoever is waiting
- Tell us if it is fragile and we will send a vehicle, not a bike
Not on the list?
We move almost anything legal that fits in a van. Ring the dispatch desk and we will tell you honestly whether we can help.