Published, fixed, and all-in
The starting price covers the first mile. After that it is charged per mile on the road route. You will never receive an invoice larger than the figure you agreed on screen.
| Vehicle | Starting price | Fits | Carries up to | What people send in it |
|---|---|---|---|---|
|
Pushbike
City centres
|
£5.50 then £1.10 a mile | 40 × 40 × 40 cm | 10 kg | Envelopes, keys, small samples |
|
Motorcycle
Fastest across town
|
£5.70 then £1.20 a mile | 53 × 39 × 53 cm | 10 kg | Prescriptions, contracts, small parts |
|
Parcel car
Boxed and upright items
|
£6.00 then £1.35 a mile | 85 × 45 × 85 cm | 70 kg | Flowers, cake, laptops, boxed retail |
|
Small vanMost booked
The everyday workhorse
|
£13.40 then £1.85 a mile | 180 × 120 × 120 cm | 600 kg | Stock runs, AV kit, market collections |
|
Medium van
Furniture and trade
|
£24.80 then £2.20 a mile | 250 × 140 × 150 cm | 900 kg | Trade counter, furniture, exhibition |
|
Large van
Biggest we run
|
£35.20 then £2.60 a mile | 350 × 180 × 140 cm | 1,100 kg | Office moves, shop fits, bulk pallets |
Included in the price
Cover to £500 for your goods in transit, 10 minutes' waiting at each end, live tracking for everyone involved, and proof of delivery.
Added only where it applies
Congestion Charge £15.00. ULEZ where the vehicle needs it. Waiting beyond 10 minutes at 35p a minute. Parking the courier has to pay. £15.00 beyond 14 miles. Always shown before you pay.
What we cannot carry
Cash, live animals, hazardous or flammable goods, controlled drugs outside a pharmacy contract, unpackaged glass, anything worth over £500 without cover agreed first, and anything illegal. See the full list.
What changes the price
The vehicle and the distance set the fare. The service level is the only thing that multiplies it, and the uplift is shown here rather than buried in terms.
| Service | Effect on the fare | Collection window | What it is for |
|---|---|---|---|
| Same day | Rate card | About 20 min | One collection, one delivery, nearest available courier. |
| Within the hour | +40% | About 10 min | Priority allocation and a direct run, delivered inside 60 minutes. |
| Timed window | +15% | About 20 min | Arrives inside a window you choose, not before and not after. |
| Multiple drops | Rate card | About 30 min | Up to 300 addresses sequenced into a single route. |
| Wait and return | Rate card | About 20 min | The courier waits, then brings it back to you. |
| Scheduled routes | Rate card | About 20 min | The same run, the same time, booked automatically. |
| Van and driver hire | Rate card | About 120 min | A courier and vehicle on your account, by the half day. |
Price your own journey
Two postcodes and a vehicle. The figure you get here is the figure we would charge — it comes from the same rate card as the table above, not a separate estimate.
- Fixed on screen before you commit to anything
- No surge pricing and no fuel surcharge
- Extras itemised rather than folded into a bigger number
The small print, in plain English
How is the price worked out?
A vehicle base rate covers the first mile, then a per-mile rate applies to the road distance beyond that. Faster services carry a multiplier on top. Congestion Charge, ULEZ, waiting beyond ten minutes and any parking the courier has to pay are itemised separately and shown before you pay.
Will the price change after I book?
Not unless the job changes. The fare is fixed when you book it. It only moves if you add a stop, keep the courier waiting beyond the free ten minutes, or change the address to something further away — and each of those is itemised on the invoice rather than folded into a bigger number.
How late can I book for same day?
Six in the evening for standard same day on a local run. City-centre bookings are accepted later for delivery before midnight. Long-distance runs have an earlier cut-off because the driving time has to fit in the day — the quote tells you. Overnight and pre-nine-in-the-morning runs are booked the day before.
Need something moved today?
Two postcodes is all it takes. No account, no phone call, and no waiting for somebody to email you a quote.